Project Management Support Administrator – UNRWA

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Project Management Support Administrator - UNRWA
Project Management Support Administrator – UNRWA


  • Posting Title: Consultant – Project Management Support Administrator; (Local); (UNICC Partnership)
  • Department/Office: United Nations Relief and Works Agency (UNRWA)
  • Duty Station: HQ Gaza
  • Posting Period: 04 April 2022 – 18 April 2022
  • Job Opening Number: 22-UNRWA – Information Management – Gaza-178455-Consultant
  • Staffing Exercise N/A

Work Location

  • Gaza, Jordan, Lebanon, Syria, or West Bank

Expected duration

  • The duration of the consultancy is 6 to 11 months, extendable according to performance and availability of funds.
  • Remuneration for this consultancy will be equivalent to 1,300.00 USD and will depend on the qualifications and experience of the candidate.
  • The incumbent can be in any UNRWA field of operations (Gaza, Jordan, Lebanon, Syria, or West Bank).

Duties and Responsibilities

  1. Ensures Governance of Project/Program status reporting for data completeness and data quality
  2. Supports Project Managers with project-related documentation (e.g. meeting minutes, PIDs, and so forth) in project management tools (e.g. Confluence, JIRA, Project Server) as applicable
  3. Standardization of templates for project documentation
  4. Assists with audit-related controls (ensuring all projects adhere to PM-controls in place)
  5. Monitors/reports on Sustainable Development Goals (SDGs) and governance related to UNICC’s portfolio
  6. The candidate can be pulled into projects with limited responsibilities (shadowing what a senior does, be OICs)
  7. Monitors PMO processes, data quality, Project Controls with the goal for raising efficiency
  8. Assist with the analysis of data (e.g., Burn rate review periodically, Proactive review of Lessons Learned log)
  9. Assists with coordination of RFP responses
  10. Contributes to the continuous development of PMO process and tools
  11. Undertakes any other administrative tasks as specified by the Project Management Team.
  12. Perform other duties as may be required.

Qualifications/special skills

Academic Qualifications:

  • A university degree from an accredited educational institution in information technology, information management, Information systems, computer science, computer engineering, Software engineering, Business Administration, Management, or other related disciplines;


  1. Experience 2 years of experience in project administration, project control, project management office, procurement, or similar, in which two years of working in a fast-paced IT environment.
  2. Knowledge of IT projects and Services
  3. Experience in working in a multi-cultural environment
  4. Professional background, ideally with IT delivery within PMO, Managed Services, IT outsourcing industry, Consultancy Experience.
  5. Knowledge or experience with RFPs, Procurement requests are preferred.
  6. Ability to multi-task and prioritize projects.
  7. Knowledge of ITIL principles.
  8. Proficient with Microsoft Excel, Outlook, and PowerPoint.
  9. Knowledge of project management, flowcharts, project documentation, etc.


  • PRINCE2 Foundation/other Project Management Methodology/Framework and knowledge of best practices in project management and service delivery are desirable.


  1. Teamwork: Develops and promotes effective relationships with colleagues and team members. Deals constructively with conflicts.
  2. Communicating: Expresses oneself clearly in conversations and interactions with others; listens actively. Produce effective written communications. Ensures that information is shared.
  3. Respecting and promoting individual and cultural differences: Demonstrates the ability to work constructively with people of all backgrounds and orientations. Respects differences and ensures that all can contribute.
  4. Knowing and managing yourself: Manages ambiguity and pressure in a self-reflective way. Use criticism as a development opportunity. Seek opportunities for continuous learning and professional growth.
  5. Producing results: Produces and delivers quality results. Is action-oriented and committed to achieving outcomes.
  6. Moving forward in a changing environment: Is open to and proposes new approaches and ideas. Adapts and responds positively to change.


  • Fluent in spoken and written English.


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